domenica 18 maggio 2008
Food: Service
I had my first altercation with an Italian at dinner...our waiter. When we sat down for dinner we ordered a salad for antipasti and then our entrees. The salad never came though and we just got our dinners and assumed that he had forgot about the salads. When we were done eating though we asked for the check and when he brought it out we were charged for the salads. We had debated for a bit whether to argue the charge or just pay it, since we felt we didn't speak Italian well enough to explain to him the situation. We ended up telling him that we did not receive the salad and upon hearing this he argued back that we did order it. Unfortunately there was a break down between the languages and he wasn't comprehending that we were agreeing with him that we ordered the salad but just saying that it never came out to us. To my surprise he started yelling at us and throwing a fit, I tried to call him over to explain it to him calmly but he stormed off and came back with the salad crossed off the bill. I felt bad since the entire scenario could have been avoided if we could have gotten what we were trying to say across, but needless to say we won't be going back there again.
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2 commenti:
Salad is typically served at the end of an Italian meal -- after the main course but before cheese, fruit, or dessert, if there is to be any. That may have contributed to the confusion, but you were right, in any case, not to pay for the salad if you did not get it.
Well, we didn't want to do the wrong thing and we thought that salad coming second might be the case so we waited almost an hour and just sat there talking and people watching and then he asked if we wanted coffee which we thought definitely meant the salad wasn't coming.
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